This Privacy Policy explains how Merry Glow ("we", "us" or "our") collects, uses and shares your personal information when you visit havemerryglow.com, buy from us, or contact us.
Information we collect
Information you give us: your name, email address, phone number, shipping and billing address, and order details when you place an order, create an account, join our email list or contact us. Payment details are entered directly into our secure payment processor. We never see or store your full card number.
Information collected automatically: when you visit the site we collect device and usage information such as your IP address, browser type, pages viewed, and how you arrived at our site, using cookies and similar technologies.
How we use your information
- To process and ship your orders, and to send order confirmations, shipping updates and receipts
- To provide customer support and respond to your messages
- To send marketing emails if you subscribed (you can unsubscribe at any time)
- To improve our website, products and advertising, and to prevent fraud
- To comply with legal obligations
Who we share it with
We share information only as needed with service providers who help us run the store:
- Shopify, which hosts our store and processes checkout and payments
- Payment processors that securely handle your payment
- Fulfillment and shipping partners who pack and deliver your order
- Analytics and advertising partners (for example Meta and TikTok) that help us understand site traffic and show relevant ads
- Email service providers that deliver our messages
We may also disclose information when required by law or to protect our rights. We do not sell your personal information for money.
Cookies
We use cookies to keep your cart working, remember your preferences, measure traffic and measure the performance of our ads. You can control cookies in your browser settings, but some parts of the site may not work without them.
Your rights and choices
Depending on where you live (for example California under the CCPA/CPRA), you may have the right to know what personal information we hold about you, to request that we correct or delete it, and to opt out of the sharing of your information for targeted advertising. To make a request, email us at merryglowcosupport@gmail.com. We will not discriminate against you for exercising your rights.
You can unsubscribe from marketing emails at any time using the link at the bottom of any email.
Data retention and security
We keep your information as long as needed to fulfill orders, meet legal obligations, resolve disputes and enforce our agreements. We use reasonable safeguards to protect your information, but no method of transmission over the internet is 100% secure.
Children
Our site is not directed to children under 13 and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. The latest version will always be posted on this page with the date it was last updated.
Contact us
Questions about this policy? Email us at merryglowcosupport@gmail.com.