Once your order ships, we email you a tracking number so you can follow your package every step of the way. Paste it in the box above to see where your order is right now.
Where to find your tracking number
- Open the shipping confirmation email we sent you (check your spam or promotions folder if you can't find it).
- Copy the tracking number from the email, or click the Track your package button there.
- Paste it into the tracker above. It works with the numbers from our shipping partner, including CJ, and with the local carrier numbers (such as USPS) that some orders receive later.
Good to know
- Tracking can take 24-72 hours to show updates after the shipping label is created.
- Most orders arrive within 7-14 business days of purchase.
- Some orders get a second tracking number from the local carrier once the package reaches your country. If the first number stops updating, look for a second number in your email.
- If your order contains more than one item, packages may arrive separately.
Haven't received a tracking email?
If it has been more than 3 business days since you ordered and you haven't received tracking, or if tracking hasn't moved in 5 business days, contact us with your order number and we'll look into it right away.